13 May 2015 By far the best customer service experience that I have ever had. After 18months of fantasizing about my dream car, Paul at PAC Motor Company helped me realise that dream in style. Paul really rolled out the red carpet treatment from dealing with my initial enquiry promptly, being accessible on his mobile phone day and night, station pick up and hospitality whilst going through paperwork. I felt like a celebrity (who I know are Pauls principle clientele). The car was exactly as de…
Director James Morton Estate Agents
Hi Paul, May I take this opportunity to thank you so very much for the service I received when I purchased my Range Rover Sport last month. You went above all my expectations on every aspect of customer service. Even to the point that the cherished number plate I had ordered from DVLA was put on the car by your staff at my premises and then changed again a week later because I wanted another one I owned put on. Visiting your showroom was so much more than a quick in and out, You …
Managing DirectorJacksons Bedding Centre
Paul is about as far removed from your usual ‘car salesman’ as it is possible to be. He has sold two cars for us, a Porsche 911 and a Range Rover Sport, and both were sold within one week. He is an absolute expert in his field, but it is his honesty, integrity and willingness to help which makes the whole process so easy and stress free. We will undoubtedly be calling upon his services in the future. Thank you Paul, for an outstanding service.
I have had the pleasure to have purchased two Landrover Freelanders from Paul, in addition to which Paul kindly helped to source a car for my daughter. My father in law has also purchased a number of Bentley’s and Range Rovers from Paul over the years, and quite simply would not shop anywhere else. Paul’s excellent reputation is founded on the first class levels of customer service and of course his expertise in sourcing and selling prestige and specialist cars.
DirectorHerdman Jones Associated Ltd
I have experienced absolutely fantastic service from Paul Cummings – from start to finish. It did not feel like I was dealing with “Car salesmen” – there was no pressure – with his expert knowledge Paul helped me find the exact car to meet my needs. A few minor niggles I found with the car were sorted out within days – not at all like dealing with normal car salesman. A great service – highly recommended.
Project ManagerTL Shaw Project Services Ltd